< Advanced Service Attributes < Service Item Timeframe

You can apply a period of time (in hours/minutes) either side of the scheduled time that the service must be started within. So, for example, if you select a timeframe of ± "30 mins" for a service and then schedule the service for 10:00am, it must be started some time between 9.30am (30 minutes before the scheduled start time) and 10.30am (30 minutes after the scheduled start time).

 

This is the default timeframe for a service and, if required, it can be amended when adding a service to an order or when using the "edit services" function.

 

If you schedule a service with a timeframe, then the timeframe within which the service should be started can be viewed in the following places:

  • The Staff Services List

  • The Staff Dashboard

  • The services list on PSP Mobile

  • The Admin Schedule - click on a service in the admin schedule to view the service edit screen where you can see the timeframe.

 

Note: For the timeframe to show on the schedule, you need to have set the option to "Show Time" on each service you wish to see time for. If you wish you can default all services to "Show Time" in Admin > Settings > Schedule Settings

ON DESKTOP:

Navigate to Admin > Services > Service Items > Advanced

STEP 1

How do I give a service a timeframe?

  • Click on the service item you wish to edit.

 

servicesv6-edit-desc1.jpg
STEP 2​​

  • Click "Advanced" from the menu.

  • Click the drop down options for Timeframe±.

  • Select a timeframe to apply to your service.

  • Click "Update" to save.

  

servicesv6-timeframe2.jpg

ON MOBILE:

STEP 1​​​​

  • Tap the Navigator, and select Admin > Services > Service Items > Advanced

STEP 2

  • Tap the service you wish to edit.

STEP 3

  • Tap the "Advanced" menu.

STEP 4

  • Tap the drop down options for Timeframe±.

  • Select a timeframe to apply to your service.

  • Tap "Update" to save.

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